Frequently Asked Questions
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Learn more on how to set up your account on Mkobobank

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  • Getting Started
Identity Verification
  • What do I need to do to upgrade my account?
    You need a valid ID(NIN, Voter’s card, Nigerian Passport, Driver's license), utility bill and passport photographFew readers
  • Why do I have to upgrade your account?
    You have to upgrade your account so as to get access to the endless possibilities that Mkobo bank offers.Few readers
Account Creation
  • What do I need to open a Mkobo account?
    To open an account with Mkobo, you must be at least 16 years old, own a BVN, a phone number and an email address or an already existing account number.Some readers
  • What happens if I no longer have access to the phone number linked to my BVN?
    In a situation, where you no longer have access to the phone number linked to your BVN, kindly contact your bank to update the phone number.Few readers
  • How do I open an account?
    Download Mkobo on Google Play (for Android) or the App Store (for the iPhone) and follow the prompts on your device.Few readers
  • Why do I have to add my BVN?
    Your BVN is required to validate your identity and kick against identity theft. This ensures another level of safety for your funds and transactions.Few readers

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