Identity Verification

• What do I need to do to upgrade my account?

  You need a valid ID(NIN, Voter’s card, Nigerian Passport, Driver's license), utility bill and passport photographSome readers

• Why do I have to upgrade your account?

  You have to upgrade your account so as to get access to the endless possibilities that Mkobo bank offers.Few readers

Account Creation

• What do I need to open a Mkobo account?

  To open an account with Mkobo, you must be at least 16 years old, own a BVN, a phone number and an email address or an already existing account number.Some readers

• What happens if I no longer have access to the phone number linked to my BVN?

  In a situation, where you no longer have access to the phone number linked to your BVN, kindly contact your bank to update the phone number.Some readers

• How do I open an account?

  Download Mkobo on Google Play (for Android) or the App Store (for the iPhone) and follow the prompts on your device.Few readers

• Why do I have to add my BVN?

  Your BVN is required to validate your identity and kick against identity theft. This ensures another level of safety for your funds and transactions.Few readers