Date of Birth Mismatch error during sign up on Mkobo App
Ensure that the date of birth on your BVN matches the date of birth on your NIN and the date of birth used during the onboarding/sign-up stage.
Check the arrangement of the DOB aligns with this format DD/MM/YYYY
If the date of birth does not match (for example, if the date of birth on your BVN differs from the date of birth on your NIN and the one used during the signing-up stage), please visit the bank where your BVN was registered/enrolled to correct this discrepancy.
Once update is confirmed, you can try again.
Check the arrangement of the DOB aligns with this format DD/MM/YYYY
If the date of birth does not match (for example, if the date of birth on your BVN differs from the date of birth on your NIN and the one used during the signing-up stage), please visit the bank where your BVN was registered/enrolled to correct this discrepancy.
Once update is confirmed, you can try again.
Updated on: 28/05/2024
Thank you!